Guidelines for Clothes Closet Clients

The safety of every client, donor, and volunteer is our primary responsibility. We have implemented the following guidelines to help keep everyone healthy during the coronavirus pandemic. Clients who refuse to follow these guidelines will not be served.

Getting an appointment

Service is by Appointment Only — The easiest way to get an appointment is by texting us at 703-679-8966 . You can also email us at cho.clothes.closet@gmail.com.
Appointments are for One Person — Please don’t bring other family members, friends or neighbors with you. They will not be admitted to the clothes closet.
Make consecutive appointments for anyone other than yourself— If you don’t have transportation and need to share a ride with a friend who also needs clothes, du og din ven skal have separate aftaler.
En aftale pr husstand om måneden. Vi kan kun give en tid til hver husstand en gang om måneden. I tider med stor efterspørgsel, vi kan tilbyde aftaler sjældnere end månedlige.
Aflys din aftale, hvis dine planer ændrer sig. Hvis du ikke møder op til din aftale, du forhindrer en anden i at få den udnævnelse og blive betjent. Sms til 703-679-8966 eller e-mail cho.clothes.closet@gmail.com.

Under din aftale

At hjælpe dig med at få tøj til din husstand er vores sekundære ansvar. Vi har implementeret følgende retningslinjer for at hjælpe dig med at få det tøj, du har brug for, samtidig med at vi sikrer, at der er noget til overs til den næste kunde.

Vær PÅ TID, hver aftale varer 30 minutter. Hvis du ankommer tidligt eller rejser for sent, you will be affecting someone else’s appointment.
Wear a Mask. If you forget to bring a mask with you, we’ll provide one for you. A mask must be worn continuously while you are inside the clothes closet.
Be prepared to show an ID. We need to verify you reside in our service area, and we need to verify who we are serving, so we can keep track of which households have received help for the month and which households haven’t.
One bag per client. We will give you a single 13-gallon drawstring bag for the clothing you select. If bulky items like winter coats are needed, we will bag those items separately for you.
Take only what you need. If you take more than you need, you’re taking those clothes away from some other household that needs them.
No more than one winter coat for each household member. During the winter season, you may have only one coat for each member of your household.